Return Policy

West Academic Online, eBook, and Other Electronic Materials Return Policy

Online, eBook, and other electronic materials may be returned within seven (7) days of purchase. Please call Customer Service at 877-888-1330 within seven (7) days of purchase to discontinue access to the online book, eBook, or other electronic materials. We will provide an exchange or a full refund.

To see return-eligible orders and eBooks, sign in at westacademic.com, click your name in the upper right corner, select My Account, then Purchases, and then Purchase History.

West Academic Print Book Return Policy

Product Return Policy - Our Money-Back Guarantee

If you are not completely satisfied with any print product you purchase or license from West Academic, simply return it within 45 days of the original invoice for a full credit or refund of purchase price (shipping costs are not refundable). Please see the CasebookPlus Return Policy below for the return policy for CasebookPlus materials.

Important Guidelines:

• All expenses associated with returns are the responsibility of the customer
• Customers forfeit any applicable discounts when returning items that were part of a promotional sale
• To ensure accurate processing, always enclose a copy of the original delivery or billing document and a brief explanation of the reason for the return

Especially for law students:

New books must be in the same condition as purchased - no marking, highlighting, stickers, or stamps; if the item was shipped shrink-wrapped, the item must be returned with the shrink-wrap attached.

Print on Demand (POD) Materials

Print on Demand (POD) materials are not eligible for return except ni the case of damage or defect.

CasebookPlus Return Policy

CasebookPlus materials are returnable only if unopened. No credit will be issued on any CasebookPlus product in print or electronic format if opened.

Return Address

All returns should be sent to:

Questions?