Q: How do I upload my Book Purchase Verification receipt?
A: Scan or photograph your receipt and save it in
one of the following common file formats: .PDF, .PNG, .DOC, .DOCX, .BMP, or .GIF. When you
fill out the disability request form, upload the file in the appropriate section of the form.
If you have multiple receipts, submit them as a single file.
Q: How long does it take for my request to be processed?
A: Requests usually take approximately 15 business days to be processed,
but in the peak times of the school year the processing time may be longer. Please
submit your request as early as possible before the start of the semester.
Q: Do I need to submit proof of purchase for the
hardcopy of the textbook?
A: Yes. In order to ensure that our copyright is protected, West
Academic requires that you submit a copy of the original bookstore receipt or
provide a westacademic.com order ID with the disability request form.
Q: Do you offer audio recordings of your casebooks or
A: At this time West Academic is unable to offer audio recordings of our materials.
Q: When I enter an address, should I use the student's
home address or the school's address?
A: West Academic will email the content to the Disability Coordinator to distribute to your students.
Please use the school's address. If you need to track the materials, we recommend you use the Student's Name c/o
Your Name, so it does not get lost in your mail system.
Return to the Disability Request Page.