Frequently Asked Questions
Click here for a list of Frequently Asked Questions

Disability Requests
The disability request form can be used by faculty and institutional disability coordinators to request electronic copies of Foundation Press and West Academic Publishing titles for disabled faculty and students. For further information on the disability request form, please contact west.disabilityrequestquestions.westacademic@thomson.com.

Registration Questions
For assistance in registering for the West Academic site, please contact us at registration@westacademic.com or call 1-800-313-WEST.

Product Questions
Do you have specific questions about a certain product or product line or wish to speak with an Account Manager? See the contact information listed below.

Foundation Press
For questions about Foundation Press products, please email foundation-press@thomsonreuters.com or call 1-877-888-1330.

Gilbert
For questions about Gilbert products, please email westacademic@thomsonreuters.com or call 1-800-313-WEST.

West
For questions about West Academic products, please email westacademic@thomsonreuters.com or call 1-800-313-WEST.

Undergraduate/Graduate Faculty
Do you have questions about which products are suitable for undergraduate/graduate programs? For assistance, please email college@westacademic.com or call 1-800-678-6535.

Publishing Questions
Would you like to contact an acquisitions editor about publishing with Foundation Press, Gilbert or West Academic Publishing? See the contact information listed below.

Foundation Press
For questions about publishing with Foundation Press, please email foundation-press@thomsonreuters.com.

Gilbert
For questions about publishing with Gilbert, please email westacademic@thomsonreuters.com.

West
For questions about publishing with West Academic publications, please email westacademic@thomsonreuters.com.

Technical Support
For system problems and other technical issues with the West Academic site, please contact West Customer Technical Support at LSP_Feedback@thomsonreuters.com or call 1-800-937-8529. Technical Support is available 24 hours a day, 7 days a week.

If you have any other questions, please contact us via email at LSP_Feedback@thomsonreuters.com.